Update - Our Engineering team are still investigating the root cause for isolated 502s in the NA region.
May 01, 2026 - 10:48 UTC
Update - We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.
Apr 30, 2026 - 12:16 UTC
Update - We are continuing to investigate this issue.
Apr 30, 2026 - 10:14 UTC
Investigating - We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Databases. This is primarily affecting specific regions in North America.
Our Engineering team are investigating the issue currently.
Apr 30, 2026 - 10:12 UTC
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Related
No incidents or maintenance related to this downtime.
We will be performing scheduled maintenance that will temporarily affect access to files stored in non-replicated storage zones located in Sweden.
Expected Impact During the maintenance window, requests for files in non-replicated storage zones may result in temporary 5xx errors. Replicated files will remain fully accessible.
For Magic Containers and Database, single location deployed instances in Sweden will experience a period of downtime.
Maintenance Window Date: May 11th, 2026 Time: 22:00 - 06:00 AM (UTC +0) Expected Impact Duration: Up to 1 hour 25 minutes Posted on
Apr 13, 2026 - 08:28 UTC
Resolved -
The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved at 06:00 UTC, before the backlog of configuration changes were cleared by 09:30 UTC. Our Engineering team have identified the core issue and will take action to prevent future recurrence of the problem.
May 1, 11:12 UTC
Identified -
We have identified the core issue at hand and our Engineering team are currently reviewing the situation. Configuration delays/syncs are slowly recovering.
May 1, 08:43 UTC
Investigating -
We are currently investigating issues related to delayed configuration of Pull Zones.
May 1, 03:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 30, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 09:00 UTC
Scheduled -
We have identified a configuration discrepancy on a number of Magic Containers nodes in the regions listed below. To safeguard platform stability, you may experience downtime on the Magic Containers service between 10:00 and 11:00 CEST on Thursday, 30th of April while we resolve the issue.
Affected regions: • Sweden (SE) • South Africa, Johannesburg (JH) • Denmark (DK) • Bulgaria (BU) • United States, Miami (MI) • Japan (JP) • United States, Washington (WA)
Single location deployed instances in the listed regions will experience a period of downtime.
Other services are unaffected. We apologize for the inconvenience and appreciate your patience.
Apr 28, 09:14 UTC