Bunny Stream - Video Encoding Delays

Incident Report for bunny.net

Resolved

This matter has been resolved.

Posted Oct 05, 2023 - 07:26 UTC

Monitoring

We have made some changes to the encoding system and are monitoring the queue. We anticipate video encoding times will remain higher than standard in the immediate term, but we will provide an update when back to normal levels. Thank you for your patience and understanding.

Posted Oct 04, 2023 - 13:12 UTC

Investigating

We are currently investigating higher than usual video encoding times on our Bunny Stream product. We will provide an update as soon as we can.

Posted Oct 04, 2023 - 10:56 UTC

This incident affected: Stream (Stream - Transcoding Service).